Terms & Conditions – MDU competition (the “Promotion”) Eligibility 1. This Promotion is open to all non-existing and existing Sky TV customers who are Sky TV subscribers residents of the UK, aged 18 years or over. Proof of age may be required. Employees (or family members of employees) of The Promotions Factory, Sky UK Limited (“Sky”), companies associated with the promotion and all affiliates of such companies may not enter the promotion. 2. Employees (or members of their immediate families, including any live-in partner or household member) of any Sky UK Limited company (“Sky”), companies associated with the Promotion and all affiliates of such companies may not enter the Promotion. Entry Period 3. This Promotion opens at 08:00 on Monday 27 March 2023 and closes at 18:00 on Sunday 27 April 2023 (the “Promotional Period”). Entry Requirements 4. No purchase necessary. Online entry required. To enter this Promotion, all you need to do is complete the survey on the link received via email. 5. A maximum of one entry per person over the Promotional Period. 6. Entries sent in through agents, third parties, websites or multiple accounts will be disqualified. Entries that contain any sexual, offensive, inappropriate or defamatory content will be disqualified. Late, incomplete or otherwise ineligible entries will also be disqualified. Winner Selection and notification 7. One winner will be selected at the end of the Promotional Period from all eligible entries received. The winner will be required to scan the QR code and enter their details for a chance to win. The winner will be selected within 5 days of the competition closing date and will be notified by phone or email by Monday 1st May 2023. 8. If the winner cannot be contacted within a reasonable time period or is not able or available to accept the prize for any reason which is beyond the Promoter’s reasonable control, then the Promoter reserves the right to award the prize to another entrant. Prizes 9. The winner will receive the following prize: - 1 x Sky Glass TV (55 INCH) with a Sky TV subscription for 12 months to include the following: o 1 x 55” Sky Glass TV with a Sky Ultimate TV subscription (consisting of Sky Entertainment and Netflix basic) Sky Sports & Sky Cinema subscriptions and Ultra HD and Dolby Atmos pack subscription included. Prize winner has a choice of 5 x Sky Glass colour finishes, subject to availability. o 1 x Customisable speaker fascia. Prize winner has a choice of 5 x colour finishes, subject to availability. The following terms shall apply to the Prize (the “Prize Conditions”): a. All services on Sky Glass are streamed via broadband, a minimum speed of 35Mbps is required to use the Prize in full. b. Only one Sky TV subscription can be provided at an address. If the winner is an existing Sky TV customer and has Sky Q or Sky+, they will need to take a TV subscription for Sky Glass. We will bill the winner for their existing Sky TV subscription until the Sky Glass TV subscription is activation. Sky Q customers will need to send back their Sky Q boxes within 60 days of receiving Sky Glass otherwise they may be charged a non-returns charge. Third party subscriptions not paid for via Sky but viewed on Sky Q or Sky + will not be viewable on Sky Glass. Recordings on Sky Q or Sky+ will not automatically transfer. If winners have Disney+ or Spotify via Sky, these will not automatically transfer to Sky Glass and winners will need to sign up directly to each via Apps Marketplace on Sky Glass. c. For 12 months, the winner will get their Sky TV subscriptions via their Sky Glass TV for no charge. Sky Ultimate TV via Sky Glass is provided on a monthly rolling contract and can be cancelled at any time on 31 days’ notice. Ending your Sky Ultimate TV subscription will end your offer period. After your 12 months offer period, all Sky TV subscriptions will become chargeable at their then standard price, unless you change or cancel your package, giving Sky at least 31 days’ notice. Standard subscription prices may change. Please refer to www.sky.com for current pricing. d. You must be over 18 and resident in the United Kingdom, Channel Islands or Isle of Mann to win this Prize. e. The Prize does not include: f. A broadband subscription. All content via Sky Glass is streamed so you must have broadband of at least 35Mpbs to use all the elements of this Prize. g. Sky Box Office, Sky Store purchases/rentals, Stand-alone Premium Channels, or pay-per-view services and events all of which if offered via Sky Glass will be chargeable at the current standard price. h. Prices, programmes/channels are subject to change. i. If you do not activate Sky Glass within 14 days of receiving Sky Glass, we will automatically activate it for you and your Sky TV subscriptions will start from activation. j. Winners must redeem the prize within a year. Winners who are in a current pay-TV contract with either Sky or another provider may defer their Prize for a maximum of 12 months from the date of winning. If a winner does not redeem his/her Prize within 12 months from the date of winning, this could result in loss of the Prize. If the winner has a previous uncleared debt with Sky the winner will not be able to take up the Prize until this debt has been fully cleared. k. There is no cash alternative to the Prize or any element thereof and unless agreed otherwise in writing the Prize is non-refundable and non-transferable. l. Sky reserves the right to refuse or withdraw the Prize if a winner or a party authorised by the winner to act on their behalf, threatens or abuses a Staff employee or otherwise conducts themselves in a manner that Sky reasonably regards as inappropriate, offensive or unlawful. m. Prize winner will own the Sky Glass TV. Separate Terms and Conditions apply to Sky Glass and Sky TV subscriptions. n. The winner will need to set up a Sky Glass account either online at sky.com or via the MySky app in order to manage their account. Email address required for account login and for Sky to keep in touch about the service o. Sky Glass delivery currently average a 28-day waiting period p. Prize winner has a choice of 5 x Sky Glass colour finishes: Ceramic White, Ocean Blue, Racing Green, Dusky Pink and Anthracite. Prize winner will need to confirm colour preference upon acceptance of the prize. Colour stock is subject to availability and may result in a longer waiting period. q. Ultra HD and Dolby Atmos pack required to watch Sky content in UHD/HDR and Dolby Atmos. Not all content available in UHD and/or HDR. Content must be optimised to watch in Dolby Atmos. r. Netflix basic is included as part of the Sky Ultimate TV subscription and allows viewing in one screen in SD. Netflix terms of use apply. s. 55” Sky Glass has an energy efficiency rating of G on a scale of A-G. 10. The prize does not include any other service or item not specifically described above. Data Protection 11. Any entrant data collected will be used for the purpose of administering the promotion and contacting the winner to notify them of the prize and, if you are the winner, we may pass them on to third parties to deliver the prize. 12. If you are a winner of the Promotion, you agree that the Promoter may use your surname, county and winning entry for post-event publicity purposes without additional remuneration. You can object to this publication or ask for less information to be published or made available by contacting us through the “Contact us” link on the Sky website. If you object, this will not affect your entry into the competition, but we may still be required to provide information to the Advertising Standards Authority. You can view our Privacy Notice on Sky.com. General 13. The Promoter does not accept any responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Proof of sending is not proof of receipt. 14. All prizes that involve an experience or attendance at an event are for the personal enjoyment of the Sky customer entering the Promotion. The Sky customer must not email tickets or offer them as a prize or transfer them. They must also not distribute personal login details, unique codes, passwords or tickets or photocopy or print multiple tickets. 15. There is no cash alternative to the prize and unless agreed otherwise in writing the prize is non-refundable and non-transferable. 16. The Promoter reserves the right to substitute the prize for a prize of equivalent or greater monetary value if this is necessary for reasons beyond its control. 17. Except in the case of death or personal injury arising from its negligence or in respect of fraud and so far as is permitted by law, the Promoter and its associated companies and agents exclude responsibility and all liabilities arising from the enjoyment of the prize; and/or any postponement, cancellation, delay or changes to the prize beyond the Promoter’s control; and for any act or default of any third party supplier. 18. The terms and conditions of any other third-party supplier associated with the Promotion will also apply to the prize where applicable (for example, the provider of an event or experience). If there is a conflict between third party terms and conditions and these terms and conditions, these shall take precedence. 19. The Promoter will not be liable for any prize(s) that do not reach the winners for reasons beyond the Promoter’s reasonable control. 20. The Promoter’s decision is final and binding in all respects on all entrants. No correspondence will be entered into. Entries that do not comply in full with these entry terms and conditions will be disqualified. 21. The Promoter may refuse or disqualify any entry (including winning entries) if there are reasonable grounds to believe there has been a breach of these terms and conditions or if the entrant concerned or anyone authorised by the entrant to deal with their entry, acts in a way towards the Promoter, other entrants or Sky staff which the Promoter reasonably considers to be inappropriate, unlawful or offensive. If the winning entry is disqualified the Promoter reserves the right to award the prize to another entrant. 22. Entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them when entering this Promotion. 23. This Promotion, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this promotion. Promoter: Sky UK Limited, Grant Way, Isleworth, Middlesex TW7 5QD] [NOW TV Limited, Grant Way, Isleworth, Middlesex TW7 5QD